Terms & Conditions

Auction Terms & Conditions Please read these terms and conditions carefully before registering and bidding on auctions hosted by My Auction House LLC.

 

PAYMENT NOTICE

> All cards on file will be charged at the conclusion of the auction. Please register with the card that you wish to have charged.

> There will be a 11% Buyer's Premium added to all buyer's totals for each item purchased.

> You must be at least 18 years old or older to bid in any of our auctions.

> Payment Types: Cash, Visa/Mastercard/Discover/American Express, Wire Transfer.

 

AUCTION PICKUP

All items must be removed within the 3 days following the auction close. If you can not make the pickup dates you must inform us before the pickup window closes. If you do not notify us your items will be forfeited as we do not have the storage space. We hold items a MAX of 7 days after auction close, no exceptions. All merchandise not removed by the deadline date will be considered abandoned and will be disposed of or resold by My Auction House LLC.

ALL TVs, Large Furniture, Vanities, Bathtubs, Refrigerators, BBQs, Treadmills and already assembled items must be inspected before leaving as no refunds will be given for any discrepancies or damage.

 

MERCHANDISE CONDITION

All merchandise is sold As-Is in like new condition unless otherwise stated. All TVs are tested as well as most electronics that are an easy plug and play. If you would like to test them on pick up please inform the person assisting you to help out. Returned items will be tested before return is completed to verify they do not work. 

PRICE MATCH GUARANTEE INFO

We offer a price match guarantee plus an additional 30% OFF for BUY IT NOW items only. Items won by bidding can NOT be price matched. Products must be a matching brand, model number and color to qualify. The product must also be a new product. We even match most sale prices. We do not match any kind of buy one get one offer or Black Friday specials. 

 

We match these qualifying online retailers: Amazon.com (Fulfilled by Amazon), Target.com, Walmart.com (Fulfilled by Walmart), HomeDepot.com, Lowes.com, BedBathandBeyond.com, BestBuy.com, Costco.com, CVS.com, Gamestop.com, Kmart.com, Kohls.com, Macys.com, OfficeDepot.com, Samsclub.com, Sears.com, Staples.com, Wayfair.com (Fulfilled by Wayfair), Crutchfield.com, Dell.com, HP.com and TigerDirect.com.

BUY IT NOW INFO

All Buy it Now items must be picked up within the standard auction pickup time frame. Buy it Now items will be ready for pick up the following day. Any items not picked up within 3 days of auction close will be forfeited. If you need more time you MUST contact us within the pickup window. We allow up to 9 days following auction close to pick up your items.

 

RETURN NOTICE

For all other items with damage, we must be notified within 7 days of pickup of any issues. Items incorrectly listed are subject to full refund within specified period. ANY & ALL returns must be received within 30 days of pick up.

Buyer's Remorse? If you just don't want the item or don't want to pick it up there will be a 25% restocking fee. You must contact us before the pickup window closes to receive restock option. No contact will lead to item forfeiture with no refund.

 

ITEM REMOVAL

Winning bidders are solely responsible for their own removal. My Auction House LLC is not responsible for damages upon employee assistance concerning removal. Bidders must unload and pick up their complete purchases and bring their own plastic wrap and other equipment as needed.

 

GENERAL

By accepting these terms and conditions you are giving My Auction House LLC consent to send emails and SMS messages to your email and/or phone number on file for the following: Winning Bidder Notifications, Upcoming Auction notifications and 1 hour before closing notifications.