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My Auction House FAQs

  • How many auctions do you have?
    We do auctions 3 times a week on Wednesdays, Thursdays and Saturdays. Sign up text reminders before auction closes by texting START to (844)248-5306. Expect 4 SMS per week. 1 when all auctions are live and 3 reminders sent 15 minutes before auction close begins.
  • How do bids work?
    When entering a bid you can enter any number you wish long as it is above the current price. The max bid feature is like letting the computer bid for you. If you set your max to $100 and the person you're bidding against has their max at $50 then the current bid would hit $52.50 and you would be winning.
  • How do Returns work?
    We only offer returns if the items are not as described. If you end up getting buyer’s remorse, we can take items back but there is a 25% restocking fee. For returns you must contact us regarding your return within 7 days of picking up your items and return the item within 30 days of the day you picked up. Please see our full return policy for more information.
  • Do you ship?
    Yes, we do shipping but you must respond to your winning email requesting shipping. We will then send you a quote. Rejected quotes are subject to a 25% restocking fee.
  • How do I bid?
    Follow the link to our current auctions, click the register button on any auction and follow the steps. For more assistance please call us direct at 714-202-6430
  • How long do I have to Pickup?
    You have 7 days following the close of the auction to pick up you items. That gives you an entire week to retrieve items. During that week you can bid on 3 more auctions too!! Stack up those winnings and save on your gas.
  • What are the conditions of your items?
    We have new, new with damage, returns, and used items. If the item is anything other than new we put that in the description. Look out for the asterisk (*) at the beginning of the title, these items have damage that is explained in the description.
  • I bid, but I am not winning
    This happens when someone else has a max bid above your entry. If the item doesn't highlight green and say you're winning then you've been out bid.
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